Shipping & Returns Policy
At Zito’s Traditions, we strive to provide you with a seamless shopping experience, ensuring your products arrive promptly and in perfect condition. Please review our shipping and returns policy outlined below:
SHIPPING
We understand the importance of receiving your Zito’s Traditions products on time and in excellent condition. Therefore, we utilize a robust network of logistics partners to ensure swift and secure delivery of your purchases.
SHIPPING CHARGES
Shipping charges are calculated based on your order and delivery location. Customers are responsible for applicable shipping charges at the time of checkout.
ORDER AND SHIPPING CONFIRMATION
Upon placing your order with Zito’s Traditions, you will receive a confirmation email to acknowledge your purchase. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information and a tracking link. Rest assured, you can monitor the progress of your shipment every step of the way.
DELIVERY TIMES
We strive to ship your order within [3–5 business days] of receiving it. Our shipping days are Monday to Friday, excluding major holidays. Delivery times may vary depending on your location and selected shipping method.
SIGNATURE SERVICE
For your convenience, we do not require a signature upon delivery. However, if you prefer a signature service, please contact us, and we'll accommodate your request accordingly.
SHIPPING ERRORS OR DAMAGE
In the rare event that your order is incorrect, damaged, or missing items, please notify us immediately within three business days of receiving your shipment. Reach out to us via email at ZITOSTRADITIONS@GMAIL.COM or call us at 631-697-9245 , and we'll swiftly address the issue.
RETURNS POLICY
Due to the perishable nature of our products and to uphold our commitment to food safety and quality, we regret to inform you that we cannot accept returns or offer refunds for any purchases made. We appreciate your understanding in this matter.
For any inquiries or assistance regarding your order, please don't hesitate to contact us at;
Email: ZITOSTRADITIONS@GMAIL.COM
Phone: 631-697-9245
Thank you for choosing Zito’s Traditions. We appreciate your support and eagerly anticipate the opportunity to serve you again in the near future!